Frequently asked questions

Fees are listed on our How adoption works page. The fee covers spay or neuter, age-appropriate vaccines, a microchip, deworming, flea and tick prevention, and a health test.

Usually one to two weeks. We reply to applications quickly, then it depends on how soon we can all find a time for a phone call and a meet-and-greet.

Yes, and they are usually short and informal. We are checking for a safe fence and a sensible plan, not judging your housekeeping.

Absolutely — we just need written confirmation from your landlord that a pet of this size is allowed. Plenty of our adopters rent.

No. We match rather than queue: the foster family helps choose the home that fits the animal best, which is sometimes not the first application. If we pick someone else it is about fit, not about you.

Yes. Pending adoptions fall through more often than you would expect, and we keep backup applications. We will always tell you honestly where you stand.

We ask for an application first, because our animals live in volunteers' homes rather than a building open to the public. The application is not binding — it is how we start the conversation.

Often, yes. Each animal's page says whether they are known to be good with children. Where we genuinely do not know, we say so rather than guess.

The animal comes back to us — at any point, for any reason, for the rest of their life. That is in the adoption contract. Please never rehome them yourself or take them to a shelter. There is no judgement in calling us.

Nothing. We cover food, supplies, crates, and 100% of vet costs. You provide the space, the routine and the affection.

Anywhere from a couple of weeks to a few months. You tell us what you can commit to and we match you with an animal that fits it.

It happens constantly, and foster families get first refusal. It is such a common outcome that it has a name: a foster fail, in the best sense.

Tell us as early as you can and we arrange cover. For anything medical, you call us and we authorise the vet — never pay a vet bill yourself and hope for reimbursement.

Yes, and we need it. Adoption events, transport runs, photography, social media, fundraising and admin all matter. An hour a month is genuinely useful.

Overwhelmingly to veterinary care — spay and neuter, vaccines, dental work, heartworm treatment and the occasional emergency surgery. We have no building, no salaries and no paid fundraisers.

Yes, and it helps. Food, litter, crates, beds, leads and towels are always needed. Email us and we will tell you what is short this month.

Yes — tell us which animal when you give and we will put it towards their vet care and keep you posted on how they get on.

Please read our page on found animals and surrenders — it walks through what to do first, which is usually contacting your city's animal care centre, since that is where the owner will look.

We are almost always full, because every animal we take needs a foster home first. We will be honest with you rather than leave you waiting — and our surrender page lists options that will help faster.

No. Every animal lives in a volunteer's home, which is better for them but means there is nowhere to drop in. Our adoption events are the way to meet animals in person.